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25 Years of Lifesaving Journeys: An Exclusive Interview with Anne Rodenburg, Commercial Director

Celebrating our 25th anniversary, we had an exclusive chat with Anne Rodenburg, our Commercial Director, who has been instrumental in shaping the ethos and journey of AirLink Ambulance. Dive in to get her unique perspective on the challenges and rewards of the air ambulance industry.

  • What first drew you to the air ambulance industry?

I must say that I fell into it! It wasn’t a planned decision to get involved in the air ambulance world. However, I have loved it since day 1. Unlike most other jobs, what we do at AirLink has significant impact and meaning to people’s lives. There is a huge satisfaction in working for an organization that participates in saving lives or improving someone’s health by getting them home or to an improved care facility.

  • What else inspired you to work for AirLink?

Working in a small, flat, service-oriented organization like AirLink provides a more fulfilling work environment. Decisions are made quick and I truly enjoy the hands-on mentality. The AirLink team cares very much about every single patient, their outcome, and making sure the client is completely satisfied with our service. The kind of dedication and commitment I see at AirLink inspires me every day.  

  • How has your role evolved at AirLink?

I started working for AirLink as their International Relations Manager for the air ambulance division. After a few years, I took on extra responsibilities and afterwards I got promoted to the Commercial Director of the USMX AirLink group. Currently I have a more strategic position within AirLink. I work part time which enables me to divide my time between work and family.


  • Can you share a specific mission that stands out in your memory?

Those are definitely the mission where I was physically part of myself. During the years I lived in Guadalajara, I joined a number of flights. I did this to be in touch with operations, to fully understand our services and to learn from the patient’s and family members’ perspective. I would choose those missions carefully as I wanted to add value. I would pick flights were I could help with language, for example missions of Dutch patients, or flights where family members could use a bit more attention. I remember the emotions and especially the hope. There was one flight where I was praying with a mother while our doctors were busy taking care of her severely burned child. I remember the hugs and the “don’t leave me here”, the holding hands and the thank you cards. Moments I will never forget. 


  • In your experience, what personal qualities are needed to work for an air ambulance organization?

I would say empathy. There are so many parties involved in order to provide a successful air ambulance mission, that team work is essential. Empathy is key when working with other people.


  • Can you share any lessons you’ve learned or advice for those looking to pursue a career in aviation, specifically in the air ambulance sector?

Go for it! The sky is the limit.

  • How do you see the future of the air ambulance industry, and what role do you envision for AirLink in shaping that future? 

So many topics to discuss there! I will pick two. First of all, I envision (and wish) the air ambulance industry in Mexico to become more transparent. For years, AirLink have been advocating against doubtful and corrupt practices of some of the industry players in our region. After lots of thought and conversations on how to initiate change, we decided to divaricate ourselves and start a new move. We did that by voluntarily undergoing a comprehensive due diligence process administered by TCompliance, a US third party risk management organization. By doing this, we invested in innovation by creating an official demonstration of commercial transparency. We expect other players in Mexico to follow so together we can create a safer and more transparent provider network in Mexico.

Second of all, I envision (and wish) that our industry becomes greener and eventually environmentally sustainable. Apart from our own micro initiatives within AirLink, such as planting trees, we are in talks with committees and accreditation organizations to see what we can do collectively as an industry.

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Celebrating our 25th Anniversary Planting Trees

Celebrating 25 years of unparalleled luxury and service, AirLink Executive Flights took to Parque La Cardona this past 5th of August. In collaboration with the local government, we planted trees, reinforcing our commitment to environmental responsibility.

The event symbolized not just our success in offering world-class private flight experiences but also our dedication to social responsibility. Our team’s collective effort in tree-planting illustrates our belief in not just leading the industry but nurturing the world that sustains us.

Here’s to 25 years of excellence and a future filled with growth, innovation, and sustainability.

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AirLink Executive Flights: A Legacy of 25 Years of Unparalleled Luxury and Convenience

AirLink Executive Flights is thrilled to celebrate our 25th year of delivering unrivaled luxury and convenience in the world of private aviation. For a quarter of a century, we’ve been the go-to choice for discerning travelers seeking seamless and personalized flying experiences.

Our success is built on a foundation of excellence in customer service, a sophisticated fleet, and a relentless pursuit of innovation. We’ve had the privilege of flying business leaders, celebrities, and discerning individuals, all while maintaining the highest standards of privacy and comfort.

As we commemorate this silver anniversary, we wish to express our sincere appreciation to our esteemed clients, partners, and team members who have made this journey possible. The road ahead is filled with promise as we continue to enhance our offerings and redefine the executive travel experience.

Join us in toasting to 25 years of AirLink Executive Flights and the many milestones yet to come.

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Promotion for our Director of Administration

On the first of July, Jose Maria Corral was appointed as Group Administrator. Congratulations, José Maria, on your new job promotion. ‘’This new role reflects the high level of confidence AirLink has in you and your abilities’’, said our CEO, Jerry Faubert. José Maria says he’s very excited and grateful for the opportunity given to him and is looking forward to achieving new goals in the future. 

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Inge Maria is back!

A big welcome back to our commercial manager, Inge Maria Heutinck! We hope you had a wonderful maternity leave with baby Antonie, the newest member of the AirLink family. As Inge Maria is from the Netherlands, we celebrated Antonie with a typical Dutch tradition: “beschuit met muisjes”, a pastry made of anise with a sugared and coloured layer (blue for boys and pink for girls).

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Certified SMS system

We are the first air ambulance company in Mexico with a Safety Management System (SMS) that is officially certified by the Civil Aviation Authority.
We will continue to advocate for operational safety in Mexico and around the world. Thanks to everyone, and especially to our colleague Oswaldo Hernandez Alcantara, for the great effort and excellent teamwork.

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Celebration of Children’s Day

On April 30th it is Children’s Day (Día del Niño) in Mexico. AirLink organized an event to celebrate our children. Aside from having fun, they learned about airplanes, safety and maintenance. What a great day!

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New Commercial Manager

Based in Guadalajara, Mexico, Inge Maria Heutinck is now managing the marketing department and is the new contact for all of AirLink Executive´s clients. Inge grew up in the Netherlands but came to Mexico in 2017 for her Master´s Degree in International Business. She has broad experience in international consultancy, marketing, and is passionate about people ́s well-being. Inge expresses her great enthusiasm for the new role:

”I am delighted to be following in Inez´s footsteps and continue working with our clients with the same passion as she has for aviation and making people’s lives easier and comfortable.”

Inge took over the position of Inez Dijkstra, who decided to move back to her home country. We thank Inez for her valuable work and enthusiasm over the last few years and wish her the best of luck in her future career. Inez will certainly be missed at AirLink.

”After 6 wonderful years in Mexico, of which 2 years at AirLink, I have decided to move back to my home country, the Netherlands to pursue personal goals. With Inge Maria as AirLink’s new Commercial Manager, I will leave AirLink in very good hands.

AirLink has great plans for the future and is run by such a great team of passionate people of all disciplines. I leave AirLink and the private aviation industry with a warm heart and good memories. I thank you for your great partnership and trust, which I have experienced in the last years. I wish you all the best and hope we meet again in the future”, says Inez.